Welcome to the VIP Elite Club
If you qualified for our VIP Elite Club you will have received your welcome pack in the post detailing all of your benefits and a welcome email.
If you haven't yet qualified for VIP Elite, read on to see the amazing benefits you can receive and how you can join the club.
Free Gifts & Discounts
Receive regular offers throughout the year on the products that you love as well as special surprise treats throughout the year.
Happy Birthday from Ambrose! This VIP Elite year we will be gifting you more on your birthday with exclusive discounts to treat yourself to the perfect birthday outfit.
Be the first to have access to Sale and Exclusive previews to the new TV Adverts and other exciting content throughout the year. Also a Freephone Priority Number to chat to one of our helpful advisors for any help you might need.
You'll receive a Monthly Newsletter with all our new event and product updates before anyone else. Discover exciting ways to wear our stand out pieces and trend updates throughout the season, along with discounts and treats.
When you reach a significant year as a VIP Elite, we’ll reward you with an exclusive treat. For every milestone, you’ll receive a different reward, which is based on the date you opened your VIP Elite customer account.
Your freephone priority number
0800 642 642
Click here for Terms & Conditions
VIP Elite Club Status Terms & Conditions
These terms and conditions (“Membership Terms”) apply to the VIP Elite Club run by JD Williams & Company Limited trading as Ambrose Wilson of Griffin House, 40 Lever Street, Manchester M60 6ES (“JD Williams”).
Membership of the VIP Elite Club is at the sole discretion of JD Williams.
VIP Elite customers will be entitled to a number of perks (selected at the sole discretion of JD Williams), such as VIP Elite mailings and newsletters, access to a VIP Elite online area, VIP Elite birthday treats, VIP Elite free gifts and VIP Elite competitions and offers, VIP Elite exclusive delivery discounts and VIP Elite treats.
Members must be UK residents aged 18 or over (excluding employees (and their immediate families) of JD Williams and N Brown Group plc, any of their group companies, their agents and anyone else professionally connected with the VIP Elite Club) and hold a “Qualifying Customer Account” with Ambrose Wilson.
Use of a Qualifying Customer Account constitutes acceptance of these Membership Terms.
A VIP Elite Club membership year commences on 1 May of each year that JD Williams runs the VIP Elite Club. Membership can commence on either 1 May or 1 November. Unless a VIP Elite Club customer meets the relevant qualification spend criteria (detailed below) membership of the VIP Elite Club will (regardless of the date that the membership starts) automatically cease on 30 April the following year.
To qualify on 1 May in any VIP Elite Club membership year as: (i) a VIP Elite customer, a customer must have placed during the period 1 April to 31 March just ended (“Qualifying Period”) 5 or more orders on a single Qualifying Customer Account with a total value of £400 (after returns) (“VIP Elite Qualifying Spend Criteria”).
In November of each VIP Elite Club year, non-VIP Elite customers will have the opportunity to join the VIP Elite Club. To qualify on 1 November in any VIP Elite Club year as: (i) a new VIP Elite customer, a non-VIP Elite customer must have met the VIP Elite Qualifying Spend Criteria during the first six months of the Qualifying Period in question.
Spend across multiple Qualifying Customer Accounts does not qualify and store purchases are excluded.
Any VIP Elite customer that has his/her customer account restricted, suspended or terminated may lose their VIP Elite status.
JD Williams reserve the right to amend, suspend or terminate the VIP Elite Club and/or any of its benefits and/or the Membership Terms at any given time and at its sole discretion. JD Williams will notify VIP Elite customers of such matters by posting a notice to this effect in the VIP online area as soon as reasonably practicable.
These Membership Terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Terms and Conditions for ‘It’s on us’ Monthly Treats
These terms and conditions (“Terms”) apply to the VIP Club monthly prize draws for the VIP Elite customers (“Prize Draws”).
The Prize Draws will take place on the first working day of each month, with the first Prize Draw taking place on 1st June 2016.
The Prize Draws are open to VIP Elite customers who are UK residents aged 18 or over (excluding employees (and their immediate families) of JD Williams and N Brown Group plc, any of their group companies, their agents and anyone else professionally connected with the Prize Draws).
To be eligible for entry into a Prize Draw, you must purchase a product using an Ambrose Wilson VIP Elite customer account (“Qualifying Purchase”).
Each Prize Draw will be made up of all Qualifying Purchases from the immediately preceding calendar month. All Qualifying Purchases will be automatically entered. Multiple entries are permitted but a VIP Elite customer can only be a winner once per Prize Draw.
There will be 50 winners per Prize Draw, who will be selected at random by computer. Each winner will receive the cheapest product, which they purchased via a Qualifying Purchase in that month for free. A credit equal to the value of that cheapest product will be credited to the winner’s VIP Elite account within 6 weeks of the date of the Prize Draw. Delivery charges will not be refunded.
Purchasing a product constitutes acceptance of these Terms.
The winner of each Prize Draw will be notified by post within 14 days of the relevant Prize Draw at the address JD Williams holds on file for the VIP Elite customer account. If the winner fails to respond within 14 days of the date of the notification (alternatively, refuses to accept the prize) a new winner will be selected at random by computer.
Details of the winners (first name and home town) will be made available upon receipt of a stamped address envelope marked for the attention of the Prize Draw Manager at Griffin House, 40 Lever Street, Manchester, M60 6ES.
Prizes cannot be exchanged, refunded or transferred. No cash or cheque alternatives are available.
The winners will be required to take part in or co-operate with any publicity (including photography) arranged by JD Williams. Refusal to do so will be considered a breach of the Terms and will result in the withdrawal of the prize.
JD Williams will not be liable to any qualifying VIP Elite customer account holder or any third party if a Prize Draw cannot go ahead, is delayed or cancelled because of a legal or regulatory issue, a systems failure, the failure by any third party to perform services or for any cause beyond JD Williams reasonable control.
JD Williams will not be liable for and accepts no responsibility for any entries or prizes lost, delayed, damaged, not received or incompletely received for whatever reason.
JD Williams reserves the right, in its sole and absolute discretion, to disqualify without notice (a) any VIP Elite customer account holder who it reasonably believes has acted fraudulently, tampered with or attempted to disrupt or tamper with the operation of the Prize Draw or acted in violation of these Terms; and (b) entries which are not in accordance with these Terms.
If any provision of these Terms is held to be invalid or unenforceable all remaining provisions will remain in dull force and effect.
JD Williams reserves the right at any time and without prior notice to change these Terms and/or to withdraw, alter or suspend the Prize Draw for legal or technical reasons without any liability. JD Williams will notify withdrawal, alteration or suspension of the Prize Draw by posting a notice to that effect on www.jdwilliams.co.uk as soon as reasonably practicable.
JD Williams’ decision is final and no correspondence will be entered into.
The Prize Draw and these Terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.