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Delivery & Free Returns

View our guide below to find out more about our range of convenient delivery services available to suit your needs, including free delivery with Click & Collect when you spend over £30. We also provide flexible options to return your order free of charge so you can shop confidently with us. Please note these are our standard delivery charges — your individual delivery charge will be presented at checkout each time you place an order.

Unlimited Delivery

Unlimited Delivery

Make your delivery work for you. Sign up for 12 months of unlimited delivery. Choose from standard, nominated, next day or click & collect services.

Get it now

Unstoppable

Order as many times as you like

Unlimited

A year’s unlimited delivery for one £12.99 payment

Unbeatable

Returns are included

To take advantage of this offer, simply add ‘Delivery Subscription’ to your bag, and the offer will automatically apply to your order. That’s it - you’ll get your favourite new styles the very next day.

Click & Collect - Free on orders £30 and over

£1.99 on orders below £30.

Not going to be at home? On the go? Simplify your shopping and collect your parcel for free from a ParcelShop, at a time that works for you. No more waiting for your delivery or inconveniencing your neighbours. Collect your parcel within 10 days, and return there for free too! Click & Collect with ParcelShop is a secure, easy and convenient way to receive your parcels from us.

Sometimes things won’t be suitable to be delivered this way (such as large items), and using the service is subject to status, but if it’s available to you, we’ll let you know during checkout.

Find out more

Standard Delivery £4.50 Our most popular option

Happy to wait? Great for when you're happy for your items to arrive within 3-5 working days*

*Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier

Next Day Delivery £5.99

Delivered next day if ordered before 11pm (excluding Sundays and Bank Holidays).

*If this option is available to you we’ll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.

Nominated Day Delivery £5.99 Choose a delivery date that suits you, up to 8 days in advance

*If this option is available to you, we’ll let you know during checkout. Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier. The order cut off time is calculated when you enter the checkout. Delivery days available are Monday-Saturday (Excluding Public Holidays).

Supplementary delivery charges For the bigger items

Larger items like heavy furniture and electricals cost more to deliver as they usually require more than one delivery person and a large delivery van. If your order contains multiple large items, you will only pay one large item delivery charge for this purchase.

Free & Easy Returns

If for any reason you want to return an item, simply send it back in new condition within 28 days using one of our flexible options. For full details please visit our returns policy.